We stand behind every OdorXit product.
If you've followed the instructions in our online Product Manual and the odor still isn't eliminated, we're here to help.
Before you finish the bottle or packet, please call us at 1-877-ODORXIT (1-877-636-7948) or 513-895-1000. Our odor elimination specialists will work with you to identify the source of the odor and help you adjust your application if needed. Many odor problems are solved with just a few simple changes.
If we're unable to eliminate your odor after you've used the product as directed and tried our recommended solution, simply return the unused portion of the product, and we'll gladly refund your purchase price including your original shipping costs.
Our goal isn't just to sell you a product—it's to help you eliminate the odor.
That's our promise.