If you have what you consider to be a product
Do not email us about the problem. Call us and you will get faster service.
Our numbers are 1-877-636-7948 or 513-895-1000
Have your Order ID Number available. We will be glad to assist you and
make what ever arrangements are appropriate on the spot.
FedEx delivery`s have instant & accurate tracking, USPS not so much.
If you need information on how to eliminate an odor visit the
The Odor Wizard.
It contains a huge amount of information on odor removal.
You can email us by filling out and submitting the form below
If you need to talk to us about OdorXit and odors,
call our toll free help line at
1-877-636-7948 from North America
001-513-895-1000 from the rest of the world.
If you get our 24/7 answering service, they will attempt to answer
If their answer is not satisfactory,
please leave us a question so we can answer it
on the return voice mail if you don't pick up. We will return your email or phone call
as soon as we are back inthe office.
Fax us at 1-513-868-8886
snail mail your questions to: OdorXit
3729 Riva Ridge Drive
Hamilton, Ohio 45011