OdorXit's No Nonsense Guarantee
If you are having a problem solving your odor problem with OdorXit, and want your money refunded, please follow this 2 step procedure
- We’d like the opportunity to discuss your odor problem with you before
you finish the entire bottle of OdorXit product. Call our toll free
help line: 1-877-OdorXit (1-877-636-7948) or 513-895-1000. Our odor
elimination experts will work with you to make any changes necessary
in your application technique to ensure the successful elimination of
the pesky odor. If you get the answering service, leave your name, phone
number and a time when it is convenient for us to reach you and we will
call you back.
- We ask that you attempt the solution our experts offer prior to receiving
your full refund.
If you are still not successful after these 2 simple steps, we will
promptly refund your money including all shipping and handling expenses.
OdorXit is 100% Money Back Guaranteed to perform as advertised on the
OdorXit.com web site. In addition to our generous guarantee, we offer
free consulting on any odor problem including the ones specifically
excluded or not addressed on the web site. Just call 1877-ODORXIT (1-877-636-7948)
or 513-895-1000. We will either answer your call or return your call
on the next business day.
Some smells can be successfully eliminated using OdorXit Magic, but
are not treated effectively using OdorXit Concentrate. Please note,
to achieve satisfying results when battling the following odors you
MUST use OdorXit Magic.
- Fire smoke
- Tobacco smoke
- Wet dog smell
- Urine in carpet padding and extreme contamination cases on wood
and wall materials.
OdorXit really works on organic odors! To achieve the best results from
OdorXit products you must follow the detailed instructions enclosed with
your purchase. You can also find odor specific instructions on our website.
We want you to be successful, if you have any questions please give us
Please note that the odor associated with urine that has saturated through
the carpeting into the underlying padding and floor can not be entirely
eliminated without removing the involved padding and also treating the
wood flooring. If you have urine contaminated carpet padding and do not
replace it and treat the underlying flooring we cannot offer you a refund.
We acknowledge that OdorXit Concentrate is not effective on carpet padding
and in order to eliminate the smell of pet urine you must remove the affected
padding and replace it with new padding. While the padding is removed
you must also treat the underlying floorboards with OdorXit Concentrate
in order to ensure the elimination of the urine odor.
We know that OdorXit works. We us it ourselves, and we have helped thousands
of users eliminate some very nasty odors with OdorXit products.
Your cooperation in this matter is critical to increasing our ability
to help you and anyone who needs to eliminate organic odors successfully.
If you have any questions or concerns about our Guarantee Policy, call
our toll free help line with your questions. 1-877-ODORXIT (1877-636-7948)
Martin Meyer, President